Welcome to MeKart! We value your trust and want to ensure that your shopping experience with us is smooth and satisfying. Please read our Return & Cancellation Policy carefully to understand your rights and responsibilities when shopping on MeKart.in.

1. Return Policy

We at MeKart strive to offer the best quality clothing products. However, if you are not completely satisfied with your purchase, you can initiate a return under the following conditions:

1.1 **Damaged or Defective Products:** If you receive a defective, damaged, or incorrect product, please contact us within [7 Days] of receiving the order. We will arrange a pickup and process a replacement or refund as per your preference.

1.2 **Size or Fit Issues:** If the product does not fit you well or you are not satisfied with the size, you can request a return or exchange within [7 Days] from delivery. Please ensure the product is unused, unwashed, and in original condition with all tags intact.

1.3 **General Returns:** If you simply change your mind or no longer want the product, you can return it within [7 Days], provided the product is in its original condition, unused, and with all tags intact.

2. Return Process

To initiate a return, please follow these steps:

2.1 Contact Us at sales.morningdigital@gmail.com or call us at 9403891071 to request a return.

2.2 Once your request is approved, we will schedule a return pickup and provide a Return Authorization Number.

2.3 After receiving the product, we will inspect it to ensure it meets return conditions.

2.4 Once approved, we will initiate your refund to the original payment method. Please allow [7-10 business days] for the refund to reflect in your account.

3. Non-Returnable Items

The following items are non-returnable:

3.1 **Innerwear, Lingerie & Accessories:** Due to hygiene reasons.

3.2 **Customized or Personalized Items.**

3.3 **Items purchased during Sale, Clearance, or Special Promotions (unless defective).**

4. Cancellation Policy

We understand that sometimes you may need to cancel an order. Our cancellation policy is as follows:

4.1 **Before Dispatch:** You can cancel your order within 12 hours of placing it or before it is dispatched, whichever is earlier. To cancel, please contact our customer service team at sales.morningdigital@gmail.com or call us at 9403891071.

4.2 **After Dispatch:** Once the order is dispatched, cancellation is not possible. You may, however, initiate a return after receiving the product if eligible under our return policy.

4.3 **Refund Process for Cancelled Orders:** Refunds for cancelled orders will be processed within [7 business days] to the original payment method.

5. Contact Us

If you have any questions, need assistance with returns, or wish to cancel an order, feel free to reach out to us:

📧 Email: sales.morningdigital@gmail.com
📞 Phone: 9403891071

Thank you for shopping with MeKart!